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General terms


– conditions –

General Sales terms & Conditions Whispering Paper

This website / web shop / company is operated by Whispering Paper. Throughout the site, the terms “we”, “us” and “our” refer to Whispering Paper. Whispering Paper offers this website, including all information, tools and services available from this site to you, the “user”, “buyer” conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available on our website or on request. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current (web)shop shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on WordPress / Woocommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. By entering our website you’re agreeing to the general sales terms & conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of our Services.

General conditions of use of the site and services offered.

Use of the site www.whisperingpaper.comimplies full acceptance of the terms and conditions described below. These conditions of use may be modified or supplemented at any time, users of the sitewww.whisperingpaper.comare therefore invited to consult them on a regular basis.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

  1. Description of the services provided.

The site www.whisperingpaper.comis intended to provide information on all of the company’s activities.

Whispering Paper strives to provide information as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether by its fact or by third parties’ partners who provide this information.

All the information indicated on www.whisperingpaper.comare given as an indication and are subject to change. In addition, the information on www.whisperingpaper.comare not exhaustive. They are given subject to modifications having been made since they went online. Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information on the website or on any related website, including without limitation, pricing information, except as required by law. We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

  1. Contractual limitations on technical data.

The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, not containing any viruses and with a browser of last generation up to date

  1. Intellectual property and counter facts.

Whispering Paper owns the intellectual property rights or holds the rights to use all the elements available on the site, including text, images, graphics, logos, icons, sounds, software.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without prior written permission of: Whispering Paper.

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Code of Intellectual Property.

  1. Limitations of liability.

Whispering Paper cannot be held responsible for direct and indirect damage to the user’s equipment when accessing the site www.whisperingpaper.com and resulting either from the use of equipment that does not meet the specifications in point 4, or the appearance of a bug or incompatibility.

Whispering Paper cannot also be held responsible for consequential damages (such as for example a loss of market or loss of a chance) consecutive to the use or order with the use of the site www.whisperingpaper.com.

Interactive spaces (possibility to ask questions in the contact area) are available to users. Whispering Paper reserves the right to delete, without prior notice, any content posted in this space that would violate the law applicable in Netherlands, especially the provisions relating to data protection. Where applicable, Whispering Paper also reserves the right to question the user’s civil and / or criminal liability, particularly in the event of a racist, abusive, defamatory or pornographic message, regardless of the medium used. (text, photography …).

  1. Management of personal data.

In Netherlands, personal data is protected in particular by the AVG law.

On the occasion of the use of www.whisperingpaper.com, can be collected: the URL of the links through which the user accessed the site www.whisperingpaper.com, the access provider of the user, the Internet Protocol (IP) address of the user.

In any case Whispering Paper only collects personal information about the user for the need of certain services. The user provides this information with full knowledge of the facts, in particular when he proceeds to input them himself. It is then specified to the user of the site www.whisperingpaper.comthe obligation or not to provide this information.

No personal information of the user of the site www.whisperingpaper.com is published without the knowledge of the user, exchanged, transferred, assigned or sold on any support to third parties. Only the assumption of redemption Whispering Paper and rights allow the transmission of such information to the prospective purchaser who would in turn be given the same obligation to store and modify data with respect to the user of the site www.whisperingpaper.com.

  1. Liens hypertexts and cookies.

The site www.whisperingpaper.comcontains a number of hypertext links to other sites, set up with the permission of Whispering Paper. However, Whispering Paper does not have the ability to check the content of the sites visited, and therefore assumes no liability for this fact.

Navigation on the site www.whisperingpaper.com is likely to cause the installation of cookie (s) on the user’s computer. A cookie is a small file, which does not allow the identification of the user, but which records information relating to the navigation of a computer on a site. The data thus obtained are intended to facilitate subsequent navigation on the site and are also intended to allow various measures of attendance.

The refusal to install a cookie may result in the impossibility of accessing certain services. The user can however configure his computer as follows, to refuse the installation of cookies:

In Internet Explorer: tool tab (pictogram in the form of a cog in the upper right corner) / internet options. Click Privacy and choose Block all cookies. Validate on Ok.

In Firefox: at the top of the browser window, click the Firefox button, then go to the Options tab. Click on the Privacy tab. Set the Storage Rules to use the custom settings for the history. Finally uncheck it to disable cookies.

Under Safari: Click on the top right of the browser on the menu pictogram (symbolized by a cog). Select Settings. Click Show Advanced Settings. In the “Privacy” section, click Content Settings. In the “Cookies” section, you can block cookies.

Under Chrome: Click at the top right of the browser on the menu icon (symbolized by three horizontal lines). Select Settings. Click Show Advanced Settings. In the “Privacy” section, click Preferences. In the “Privacy” tab, you can block cookies.

  1. User comments, feedback and other submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, products or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. (4) to pay compensation for any send product without prior notice

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

  1. Applicable law and jurisdiction.

Any dispute in connection with the use of the site www.whisperingpaper.comis subject to Dutch law.


Sales conditions

  1. Pricing

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the service or product (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service of product.

Certain products or services may be available exclusively online through the website or only available at events. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on www.whisperingpaper.com is void where prohibited. We do not grant any exclusivity for one buyer in an area. Exclusivity is possible through limited edition products and with a signed contract. We do take no responsibility for multiple resellers in one area, but we prevent this in the best way possible.

  1. Products

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service or product will be corrected.

Warrantee on products will be granted when the product is used in the intended use but only the amount of purchased value of the product. We don’t have any liability with use of our products. We don’t have the obligation to pay compensation in any form when the product is used when the product has malfunction.

Warrantee will be granted when the product has production failure or damage due to transportation to the shipping address stated on the order. Malfunction and/or damaged products should be reported within 72 hours after receiving the order.

  1. Orders

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per company, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

When the buyer places an order, you agree to our general sales terms & conditions and “the buyer” provide current, complete and accurate purchase and account information for all purchases made at our store/web shop. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. The buyer agrees that when the order is placed, he accepts the payment obligation. We will keep stock for 7 days. When the 7 days are passed after placing the order, we can cancel the order without prior notice and release the stock and make it available for other customers. This results that we can’t guarantee that the ordered products will available when the 7 days are passed. The buyer will receive a credit nota. We are not liable to Buyer for any loss or damage that Buyer may suffer as a result of this cancellation.

An order which is placed without use of our website but access to it can contain extra handling costs.

All orders are being shipped out within 48 hours, weekends excluded, after payment is received, with track and trace and insurance at flat rate. The rate is depending on the shipping address and will be shown during check out. The duration of shipment is depending on third parties and we are not liable for this party their service. When shipment is lost, we are not liable to Buyer for any loss or damage that Buyer may suffer as a result of it delay or cancellation. We only will compensate the value of the shipped goods + shipping costs.

An order will under no circumstances result in intellectual property (rights in trademarks, designs, or rights of reproduction) belonging to either buyer being transferred to the other user, save as strictly necessary for the purposes of performing this Agreement, either Party remaining the holder of its own intellectual property.

Images, info or any content used from our website can be used if the correct copyright is used but under no circumstances result in intellectual property. (Rights in trademarks, designs, or rights of reproduction)

Force majeure. Deliveries may be suspended or canceled in whole or in part by Whispering Paper if the production, transport and whether the supply of the goods or services for Whispering Paper is impeded, delayed, made impossible or made uneconomic by facts or circumstances that arise beyond the control of Whispering Paper, regardless of whether these facts and circumstances were foreseen or could be foreseen at the time the order was accepted by Whispering Paper. Whispering Paper is not liable to Buyer for any loss or damage that Buyer may suffer as a result of it such suspension or cancellation.

  1. Prohibited uses

The products bought from Whispering Paper are prohibited to be sold through web shops like bol.com, amazon.com or other dropship method website without consent of Whispering Paper. We reserve the right to terminate you as buyer on any related website for violating any of the prohibited uses.

Products are prohibited to be sold under the recommend retail price without consent of Whispering Paper. When the buyer is stuck with dead stock or any other reason to sell or try to sell the product under the recommend retail price, we’re open for negotiation about returning the goods. We reserve the right to terminate you as buyer on any related website for violating any of the prohibited uses.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

  1. Disclaimer of warranties; limitation of liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the product or service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Whispering Paper, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

  1. Indemnification

You agree to indemnify, defend and hold harmless Whispering Paper and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

  1. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

  1. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

  1. Entire agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

  1. Governing law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Heliumweg 40, 3818 TK Amersfoort, The Netherlands.

  1. Contact information

Questions about the general sales terms & conditions sent to us at marthe{at}whisperingpaper.com.